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Negotiation & Mediation
Communication Breakdown?
 Learn how to handle disputes and better communicate.
A powerful array of tools and processes has been developed to equip mediators
with proven methods for negotiating, mediating, and managing conflict. The Negotiation & Mediation
Professional Certificate Program provides basic training in a series of core
competencies that enable you to assist individuals and groups with settling professional,
personal, social, and legal issues and resolving difficult disagreements. This
certificate provides training for those in professions that require extensive
client contact, as well as for those who want to develop expertise in the practice
of negotiation and conflict management.
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